May 23, 2017 - By Robin Fontaine

New Subscription options: out of beta and into a Channel near you!

Last month we launched a beta for new subscriptions that give you more choice when it comes to recurring support for your favorite partnered streamer. We introduced subs for $9.99 and $24.99 in addition to the familiar $4.99. Starting today and over the course of the next week, we will begin rolling out these new subscription options to all partnered channels.

The tool developers Streamlabs, Muxy, and Bit Boss Battles worked with us during the beta to make sure the new sub options are recognized with cool new alerts and tools. Also, we’re making a few updates for subscriptions overall.

50 Emote Tiers for Partners

There are now 50 emote tiers instead of the previous 14, so emotes will unlock more gradually as each Partner’s subscriber community grows.

Unlock Emotes Faster

Partners unlock new sub emotes based on their number of subscribers. The new options will help them unlock new emotes faster. While a $4.99 sub is worth just one count, the $9.99 sub is worth two subscriber counts, and the $24.99 sub is worth six toward the number of subscribers needed to unlock new emote tiers.

Permanent Sub Emote Unlock

Once Partners unlock a new emote slot, it’s permanent! They won’t lose those emotes if their subscriber counts go down.

One of the Partners who tried out the new Sub Options in the beta, Scrubing, had this to say:

“My community LOVES the new sub options. My community is a very emote-orientated channel, so once my stream and regulars found out the higher priced subs help unlock emote slots faster, A LOT of people showed support for it. Since the beta started, we’ve unlocked three more emote slots (forever!), and for me as a broadcaster, that takes so much stress off of me having to worry about sub count.” said Scrubing. “For me as a viewer, I LOVE the $24.99 subscription. A lot of my streamer friends have also been pushing for more emote unlocks, so me having a chance to give them a $25 sub if they’re close to an emote tier makes me feel awesome!”

We feel awesome helping partners like Scrubing unlock more emotes and worry less about subscriber count so he can have more fun with his community.

Burning Questions

Q. I currently subscribe to a channel at $4.99. How to I switch over to $9.99 or $24.99? Do I need to wait til the end of my subscription cycle?

A. You can switch over by going to the channel page, clicking the green ‘Subscribed’ button in the upper right corner, and selecting your new option. You do not need to wait til the end of the cycle, but there is no proration. You will be charged the new amount immediately, and will not receive any refund for the remainder of the $4.99 if your subscription month is not over.

Q. I subscribe to a channel using a Twitch Prime free subscription. Can I switch over to $9.99 or $24.99, and how? Do I need to wait til the end of my subscription cycle?

A. You can switch from the Twitch Prime free subscription at any time by going to the channel page, clicking the green ‘Subscribed’ button in the upper right corner, and selecting your new option. You do not need to wait till the end of the subscription cycle, but you will not get another free subscription to use until your 30 cycle is over.

Q. I’m a partnered streamer. Do I need to offer new emotes to my community for the $9.99 and $24.99 subs?

A. It’s optional, and we’d like you to do what’s best for your community. Are you interested in creating emotes for the additional subscriptions and help finding an artist to design badges for you? We recently put out a call on Twitter for artists to respond to our thread with work examples and a link to a portfolio. Check it out!

Q. How do I send my custom message when I subscribe?

A. When you subscribe to any channel for the first time, a ‘share’ button will appear at the top of chat. Click that button anytime you’re ready. It will stay there for 30 days. That button triggers any alert the Partner has set up, and also allows you to send your message.

Q. When is sub gifting coming?

A. We’re already working on it, and expect to start testing this within the next few months.

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